Need help? We’re here for you - contact us or drop us an email: support@thejourneyclothing.com

Before you get in touch, have a browse through our FAQs below to see if we’ve answered your query:

I live close to you. Can I do a local pick-up?

We will not be offering local pickups. We apologize for any inconvenience this may cause.

What is your return/exchange policy?

All sales are final. Items cannot be returned or exchanged. If there is an issue with your order email us at support@thejourneyclothing.com or send us a DM on Instagram.

Do you offer international shipping?

We are currently shipping to Canada and the UK. If shipping to the UK you can expect an estimated custom fee of £15

How long will it take to receive my order?

Delivery times vary based on your shipping destination. Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use the tracking number to monitor the progress of your shipment.

How can I contact customer service?

Reach out to us at support@thejourneyclothing.com or send us a message on Instagram!